Privacy Policy

Effective Date: 12th May 2025

CJK Digital (“we”, “our”, or “us”) is committed to protecting your personal data and your right to privacy. This policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

1. Who We Are

CJK Digital is a UK-based marketing and AI consultancy providing services to small businesses, startups, and mission-led organisations. For the purposes of UK and EU data protection law, we are the “data controller” of your personal data.

2. What Personal Data We Collect

We collect the following types of information:

• Information you provide to us:
  • Name, email address, and other contact details submitted via web forms
  • Responses to surveys, event registrations, and webinar sign-ups
  • Correspondence sent via email or contact forms
• Information we collect automatically:
  • IP address, browser type, and device identifiers
  • Usage data through cookies and analytics tools (e.g., page visits, time spent)

We do not collect special category (sensitive) data unless explicitly required and with your consent.

3. Why We Collect Your Data

We use your data to:

• Respond to enquiries and provide services
• Send updates about events, offers, or resources (only with your consent)
• Improve our website and services through analytics
• Comply with legal or regulatory obligations

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following legal grounds:

• Consent – when you opt in to receive communications
• Contract – when processing is necessary to deliver a service you’ve requested
• Legitimate interests – for basic website analytics and business operations
• Legal obligation – where required by law (e.g., financial record keeping)

5. How We Store and Protect Your Data

Your personal data is securely stored using trusted third-party platforms (e.g. Google Workspace, MailerLite, Airtable). We implement industry-standard security measures to prevent unauthorised access, loss, or misuse.

We only retain your data as long as necessary for the purposes outlined above. You can ask us to delete your data at any time.

6. Sharing Your Information

We do not sell or rent your data. We may share it with:

• Trusted service providers (e.g., web hosts, email platforms) under strict confidentiality
• Regulators or legal authorities if legally required

All processors are GDPR-compliant and contractually obligated to protect your data.

7. Your Rights

Under UK and EU GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain types of processing
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact: studio@cjkdigital.com

8. Cookies and Analytics

We use cookies to understand how visitors use our site and to improve performance. You can manage your cookie preferences through your browser settings or via our site’s cookie banner.

9. Links to Other Websites

Our website may link to other sites. We are not responsible for the privacy practices of external websites.

10. Changes to This Policy

We may update this policy from time to time. The most current version will always be posted on this page with the effective date at the top.

Contact Us

If you have questions about this policy or your data, contact:

CJK Digital
Email: studio@cjkdigital.com
Website: https://www.cjkdigital.com